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Promo Mechanics

1. The EastWest Perks Promo ("Promo”) is open to all active EastWest credit cardholders ("Cardholder/s") in good credit standing*.

2. Booking period is from August 15 to September 30, 2026. 

3. Cardholders are entitled to 15% OFF with a minimum spend of Php 550 at select Serenitea branches. Maximum discount of Php 550 per transaction. 

4. The Promo is valid daily, except on holidays, for dine-in and take-out transactions. The Promo is not applicable to delivery transactions. 

5. Minimum spend requirement does not include service charge.

6. In the purchase of goods and services on promotional discount, Senior Citizens and Persons with Disability may avail of either the promotional discount or the discount provided under the Expanded Senior Citizen Act of 2010 or Magna Carta for Persons with Disability, whichever is higher.

7. The Promo is non-transferable, non-cumulative, cannot be exchanged for cash or other products, and cannot be used in conjunction with any other discounts, promotions, other services, discounted items and fixed price items, unless otherwise stated.

8. By joining this Promo, the Cardholder confirms that he/she has read, understood and agreed to the mechanics of the Promo including, but not limited to, these terms and conditions. For any concern, inquiry on the Promo or concerns on the EastWest Credit Card account or Cardholder's eligibility, Cardholders may contact EastWest's 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@eastwestbanker.com.

9. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest credit cards shall apply.

10. All questions or disputes regarding the Cardholder's eligibility for the Promo shall be resolved by EastWest. In case of disputes relating to the Promo, the decision of EastWest and Serenitea shall be reviewed and resolved in accordance with the Promo mechanics and DTI rules and regulations, without prejudice to the Cardholder's right to seek further recourse under applicable laws and regulations.

 

*Cardholders in good credit standing are those whose accounts are not delinquent, those not under investigation due to suspected fraudulent activities, those whose EastWest credit cards are not reported lost or stolen, and those who have not violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

Per DTI Fair Trade Permit No. FTEB-263527 Series of 2026.

For inquiries and feedback, you may chat with EastWest System Tech Assistant chatbot at www.ewlend.com/esta, call the EastWest 24-Hour Customer Service Hotline at +63288881700, or e-mail cards@eastwestbanker.com.

EastWest is regulated by the Bangko Sentral ng Pilipinas (BSP) https://www.bsp.gov.ph

 NO.BRANCH NO.BRANCH NO.BRANCH
1San Juan17Caltex Ortigas Extension 33Alabang Town Center
2Banawe18San Antonio Place 34Metro Gaisano Alabang
3Estancia, Capitol Commons19Robinsons Place Manila35BF Homes
4Ortigas Exchange Regency20Greenfield 36Starmall Annex Las Pinas
5Greenhills21ASEANA37SM City Molino
6The Podium, Corner Market22Vertis North38Ayala Malls Serin Tagaytay
7California Garden Square 23Petron Bel-Air Makati 39Robinsons Imus
8Fort Technology Tower24Central Square Matalino 40Southwoods Mall
9Congressional Town Center25Petron Don Antonio 41SM City Sta. Rosa
10SM Light 26Mercedes Town Center 42Ayala Malls Solenad 2
11SM Megamall27Tomas Morato43Ayala Malls Solenad 3
12One Ayala 28Belfast Fairview44SM City Sucat
13GBF Center 1 - Bridgetowne 29Veacon Hope Caloocan 45Ayala Malls Vermosa
14UST - Lacson St.30Pinnacle Marcos Highway46Ayala Malls Evo City
15Ayala Malls Cloverleaf31Caltex UERM 47SMDC Green2 Residences
16Robinsons Antipolo 32

UST - Torre Lorenzo Central 

(Opens on August 10, 2026)

48Robinsons Lipa

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