Contact Us


Call Us
- 24-Hour Customer Service Hotline: (632) 8888-1700
- Domestic Toll-Free Hotline: 1-800-1888-8600
- US Toll-Free Hotline: 1-866-828-6296
- Corporate Office Trunkline: (632) 8575-3888

Email Us
- General Customer Service: service@eastwestbanker.com
- Credit Cards: cards@eastwestbanker.com
- Consumer Loans (Auto/Home/Personal): csloans@eastwestbanker.com
- Trust Services: trustmarketing@eastwestbanker.com
- Insurance: #EWIBIdigital@eastwestbanker.com
- Careers / HR: careers@eastwestbanker.com
- Login Support (EasyWay App / Online Access): service@eastwestbanker.com

Connect with Us
- Follow us on our official social media pages for updates and advisories
eastwestbanker
@eastwestbanker
East West Banking Corporation
eastwestbankph
@eastwestbanker
- Chat with us via ESTA (EastWest System Tech Assistant), our digital assistant.

Visit Us
Visit your nearest EastWest Store during banking hours. Please note that operating hours may differ depending on the location, particularly for mall-based EastWest Stores. Our team will be happy to assist you.

Share Feedback
Experience at our EastWest Stores?
We'd love to hear how we did. Scan the QR code or email us at ewfeedback@eastwestbanker.com.

Need help with your account?
For inquiries and other service-related requests, please contact our 24-Hour Customer Service Hotline (632) 8888-1700.

