EastWest foodpanda Visa
Earn instant cashback every time, anywhere and enjoy free weekly pandapay credits, on us!
Features and Benefits
Up to 10% Cashback
Earn 10% cashback on Php 4,000 worth of foodpanda orders per month* and 3% cashback thereafter.
1% Cashback
Traveling or ordering from abroad? Get 1% cashback on your international purchases wherever Visa is accepted.
0.3% Cashback
Earn cashback on all your foodie adventure and every day spend - groceries, fuel, transportation, shopping and more.
Weekly automatic credit
Get your cashback automatically through your foodpanda wallet, pandapay
No Annual Fee
Try the card worry-free with no annual fee in your first year, so you can enjoy the perks without extra cost.
Free pandapro
Enjoy a complimentary 6-month pandapro subscription for extra discounts and perks in foodpanda.
*monthly cashback cap of Php 1,000 earned per statement cycle apply
Download the App and Apply Now!
Fees and Charges
| EastWest foodpanda Visa Fees and Charges | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Annual Membership Fee | Principal Card: Php 1,200 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Interest Charge | 3% per month or 36% effective rate annually | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Cash Advance Service Fee and Interest Charge | Php 200 per cash advance availment; and 3% Interest Charge imposed on the cash advance amount and Cash Advance Service Fee, which shall accrue from the date of availment until full settlement or payment of the latest Total Statement Balance | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Late Payment Charge | Php 1,500 or the unpaid Minimum Payment Due, whichever is lower | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Over Credit Limit Fee | Php 500 when the outstanding balance exceeds the prescribed credit limit within the billing period
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In partnership with foodpanda Philippines and Visa, EastWest Bank has launched the EastWest foodpanda credit card for customers who want to earn cashback on their everyday purchases.
The card comes with no annual fees for the first year and lets you earn cashback with every transaction. All cashback rewards are automatically credited to your pandapay balance, which you can use for your future orders.
You'll enjoy exclusive perks and rewards!
Earn up to 10% cashback on foodpanda
Valid on all foodpanda orders, you'll earn 10% cashback until Php 400 cap, continue to earn 3% cashback after Php 400 cap is reached. Total maximum cashback earned per month capped at Php 1,000.
Earn cashback on all your other purchases
Use your EastWest foodpanda credit card for all your everyday spend, here and abroad. Earn 1% cashback on international spend, 0.3% on local spend. Total maximum cashback earned per month capped at Php 1,000.
Instant crediting. No need to redeem.
Your earned cashback will be credited to your foodpanda wallet, pandapay, balance weekly.
Free 6-month pandapro subscription
pandapro is a monthly subscription program that gets gives you exclusive perks on food and groceries! Enjoy free delivery, discounts on selected restaurants and more. Want all the details? Tap here to read more. Terms and conditions apply. Get free delivery fee, restaurant discounts, and more!
What is pandapro?
pandapro is a monthly subscription program that gets you exclusive perks on food and groceries! Enjoy free delivery, discounts on selected restaurants and more. Want all the details? Tap here to read more. Terms and conditions apply.
| Purchase Category using your EastWest foodpanda Visa Credit Card | Tiered Cash Back Earn Rate | Maximum Cash Back you can earn per month | |
|---|---|---|---|
| Purchases in foodpanda | foodpanda cart | 10% up to Php 400 | Php 1,000 |
| 3% | |||
| All other purchases outside foodpanda | international | 1% | |
| domestic | 0.3% | ||
*month refers to your Statement of Account
Yes! The card has Visa payWave, allowing you to just tap on the terminal for easy payments.
You can easily apply online through ESTA
You may check the status of your application through ESTA
If you leave the application process before submitting, your details will not be saved, and you’ll need to submit a new application.
We will notify you once your card is on its way to you!
The email address and mobile number of your foodpanda account should match what you registered when you applied for your EastWest foodpanda credit card.
EastWest will be automatically crediting your earned cashback to the foodpanda account that uses the email address that you have provided when you applied for your EastWest foodpanda credit card.
To protect your personal information, updates to your application can only be made through EastWest’s official channels. Please reach out to our Customer Service team for assistance. Call EastWest 24-Hour Customer ServiceHotline +63288881700 to properly lodge your request.
All the cash back earned thru your EastWest foodpanda credit card will be automatically credited to your foodpanda wallet, pandapay
If you do not have a foodpanda account, you will need to create an account. Download thefoodpanda app via the Apple Store or the Google Play Store.
Each customer may only own one (1) principal account of the EastWest foodpanda credit card. For multiple foodpanda accounts, the foodpanda account using the same email address provided to EastWest upon application for the EastWest foodpanda credit card will be used for crediting of cash back to the corresponding pandapay wallet.
Your cashback is automatically credited to your foodpanda wallet, pandapay. This is credited to the foodpanda account that uses the same email address that you have provided to EastWest when you applied for your EastWest foodpanda credit card.
If you don't have an exisiting foodpanda account, you will need to create an account using the email and mobile number used in your co-brand card application to receive your earned cash back.
Your cashback is automatically credited to your foodpanda wallet, pandapay, weekly. This is credited to the foodpanda account that uses the same email address that you have provided to EastWest when you applied for your EastWest foodpanda credit card.
- Applicant must be a Filipino Citizen or local resident foreigner
- Principal Card applicant must be at least 21 years old
- Minimum gross annual income must be:
- Php 180,000 for EastWest foodpanda Visa
- Must have a residence landline or mobile phone and business landline
- Residence or business address must be within Metro Manila (Caloocan City, Las Piñas City, Makati City, Malabon, Mandaluyong, Manila, Marikina, Muntinlupa, Parañaque, Pasay City, Pasig City, Pateros, Quezon City, San Juan, Taguig, Valenzuela), Cavite (Alfonso, Alvarez (GMA), Amadeo, Bacoor, Carmona, Cavite City, Dasmariñas City, Gen. Mariano, Gen. Trias, Imus, Indang, Kawit, Magallanes, Maragondon, Mendez, Naic, Noveleta, Rosario, Silang, Tagaytay City, Tanza, Ternate, Trece Martires), Laguna (Biñan, Cabuyao, Calamba, Canlubang, Los Baños, San Pablo, San Pedro, Sta. Cruz, Sta. Rosa), Bulacan (Baliuag, Bocaue, Bustos, Malolos, Meycauayan, Obando, Pulilan, San Ildefonso, San Jose Del Monte, Sta. Maria), Rizal (Angono, Antipolo, Binangonan, Cainta, Montalban, San Mateo, Taytay), Batangas (Batangas City, Bauan, Ibaan, Lemery, Lipa City, Nasugbu, Rosario, San Jose, San Juan, San Pascual, Sto. Tomas, Tanauan City), Quezon (Candelaria, Lucban, Lucena, Pagbilao, Sariaya, Tayabas City), Cebu (Bogo City, Borbon, Carcar City, Cebu City, Consolacion, Cordova, Danao City, Lapu-Lapu City, Lilo-an, Mandaue City, Minglanilla, San Fernando, Talisay City, Toledo City), Tarlac (Bamban, Camiling, Capas, Concepcion, Paniqui, Tarlac City), Pangasinan (Binmaley, Calasiao, Dagupan City, Lingayen, Mangaldan, Rosales, San Carlos City, San Fabian, Sta. Barbara, Urdaneta City, Villasis), Benguet (Baguio City, La Trinidad), Pampanga (Angeles City, Apalit, Dau, Floridablanca, Guagua, Mabalacat, Macabebe, Magalang, Mexico, Minalin, Porac, San Fernando City, Sta. Ana, Sta. Rita), Zambales (Iba, Olongapo City, Subic), Davao del Sur (Davao City, Lanang, Mandug, Matina, Mintal, Panacan, Sta. Ana, Talomo, Toril, Digos City), Davao del Norte (Panabo City, Tagum), Misamis Oriental (Cagayan de Oro City, Opol), lloilo (Iloilo City), Albay (Legaspi City), Camarines Sur (Bombon, Bula, Calabanga, Canaman, Magarao, Milaor, Minalabac, Naga City, Pili, San Fernando), Negros Occidental (Bacolod City, Bago City, Silay City), llocos Norte (Bacarra, Batac, Currimao, Dingras, Laoag City, Paoay, Pasuquin, San Nicolas, Sarrat, Vintar), La Union (Agoo, San Fernando City, Bacnotan, Bauang, Naguilan), Zamboanga (Zamboanga City), Nueva Ecija (Cabanatuan, Gapan, Talavera, Palayan, San Jose), Bohol (Tagbilaran City), Isabela (Cauayan City, llagan, Isabela City, Santiago City), Bataan (Balanga City), Agusan del Norte (Butuan City), Cagayan (Tuguegarao), Leyte (Tacloban City), Maguindanao (Cotabato City), Lanao del Norte (lligan City), South Cotabato (General Santos City, Koronadal City), North Cotabato (Kidapawan City), Misamis Occidental (Ozamiz City), Samar (Catalogan City), Sorsogon (Sorsogon City).
- Completely filled-out EastWest Credit Card Application Form
- Photocopy of one (1) valid ID with picture and signature (e.g. Company ID, Driver's License, Passport, Professional Regulation Commission (PRC) ID, SSS ID, BIR ID, Postal ID, etc.)
In addition to the above, submit a photocopy of any of the following:
- Latest BIR Form 2316/ITR
- Certificate of Employment stating breakdown of compensation
- Letter of Appointment/Personnel Action Memo
- Salary Adjustment Memo issued within the latest month
- Latest three (3) Months Payslip
- Latest Service Record for government employees
- Valid Credit Card Reference and Latest Month Statement of Account
- Latest BIR Form 1701/ITR
- Latest Audited Financial Statements (if applicable)
- Valid Credit Card Reference and Latest Month Statement of Account
- Alien Certificate of Registration with Permanent Status
- Visa issued under Section 9d and 9g of immigration Act of 1940
- Special Investor's Resident Visa (SIRV)
- Visa issued by Philippine Economic Zone Authority - 47(a) (2)
- Embassy Certification (for Diplomats and Embassy Personnel)
Application processing may take 10 to 15 banking days. Please note that documents submitted in relation to your credit card application shall not be returned.
Note: 1st year Annual Membership Fee waiver applies to new-to-bank cardholders only. New-to-bank is defined as cardholders who do not have an existing EastWest Credit Card.
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Frequently Asked Questions
You have several options to activate your EastWest credit card. Here are the ways:
Via Self-Service Facility
- Scan the QR code on the activation sticker or visit www.ewlend.com/actd to access ESTA, our AI chatbot facility. Follow the registration procedure to start using your card.
Via SMS
- Send a message with the keyword “ACT” followed by the last four digits of your credit card number and your date of birth to 22565392 following this format, ACT <space> last 4-digits of card number <space> Birthdate (mmddyyyy)
Ex: ACT 1234 01301990
Via Customer Service
- Call the 24/7 customer service hotline at (632) 8888 1700 or send an email to cards@eastwestbanker.com for assistance.
Depending on your EastWest credit card’s rewards program, you can easily redeem your points for cash rebates through ESTA. Here’s how:
- Go to “APPLY” in the main menu
- Tap on “Redeem Points”
- Follow the on-screen instructions to successfully redeem your earned points
Alternatively, you may call our 24/7 customer service hotline at (632) 8888 1700 or send an email to cards@eastwestbanker.com for further assistance on your rewards redemption request.
With ESTA, you can handle various credit card requests without needing to contact our customer service hotline or wait for a live representative. Here’s what you can do:
- View Real-Time Credit Card Balances: Check your current balance instantly.
- Protect Your Account: Use the real-time locking and unlocking feature to safeguard your card from online fraud.
- View Statements: Access both current and past statements of account.
- Convert Transactions: Turn your purchases into manageable installments.
- Request Credit Limit Increases: Apply for a higher credit limit.
- Report Lost Cards: Quickly report a lost card to prevent unauthorized use.
- Report Declined Transactions: Notify us of any declined transactions.
- Dispute Unauthorized Transactions: File disputes for any unauthorized charges.
- Request Supplementary Cards: Apply for additional cards for your loved ones.
- Enroll in e-SOA: Sign up for electronic Statements of Account (e-SOA).
- View Promos: Stay updated on ongoing and upcoming promotions.
- Send Feedback: Provide feedback directly to our Customer Service representatives.
You can conveniently settle your EastWest credit card bill online through EasyWay, our online banking facility. You may access it via our website or via the mobile app. Log in to your account and choose "Manage Biller" to add the EastWest credit card to your list of billers and settle your bill with ease. Alternatively, you may also pay online through Komo and mobile app of our partner banks and payment centers.
Visit thislink for the complete list of our payment channels.
You can enjoy special discounts and privileges year-round from our partner merchants. Whether it’s shopping, dining, health and wellness, or travel and leisure, your EastWest credit card offers you a range of exclusive benefits.
Visit this link for the full list of our promo offers.