Promo Mechanics
1. The promo is open to all active EastWest Practical Mastercard, EastWest 1st Mastercard, EastWest Visa Privilege Classic, EastWest Privilege Classic Mastercard, EastWest Puregold Always Panalo Visa, EastWest foodpanda Visa, EastWest Visa Gold, EastWest Gold Mastercard, EastWest JCB Gold, EastWest Dolce Vita Titanium Mastercard, EastWest EveryDay Titanium Mastercard, EastWest JCB Platinum, EastWest Visa Platinum, and EastWest Priority Visa Infinite credit cards (“Cardholders”) in good credit standing*.
2. Promo period is from November 3 to December 29, 2026.
3. Credit cardholders can avail 20% OFF on lunch and dinner buffet using their qualified EastWest credit card at The Grand Kitchen at Grand Hyatt Manila with the following operating hours.
| OUTLET | MEAL PERIOD | DAY | TIME |
|---|---|---|---|
| The Grand Kitchen | Lunch | Monday to Saturday | 12:00 PM to 2:00PM |
| Sunday | 12:00 PM to 2:30 PM | ||
| Dinner | Daily | 5:30 PM to 9:30 PM |
4. Promo is available daily excluding holidays.
5. Promo is valid for a minimum of 2 and a maximum of 10 full-paying guests excluding drinks.
6. The offer is not valid for exclusive events.
7. Cardholders must present their EastWest credit card prior to payment and must inform the representative/s that they will avail of the offer.
8. Only one (1) EastWest credit card may be used to avail the promo offer. Promo offer can be availed in a single-receipt purchase transaction only per table per visit. Splitting of transactions is not allowed.
9. Advance reservation is required to guarantee seats. Reservation may be done online through bit.ly/TheGrandKitchen or call +632 8838 1234 to reserve.
10. A 50% down payment is required to guarantee seats for a group of 10 pax and above. A qualified EastWest credit card is required to pay for the down payment as quoted by The Grand Kitchen.
11. The offer cannot be exchanged for other items or discounts and cannot be used in conjunction with upgrade certificates, current promotions, menu bundles, packages, Privilege and VIP cards.
12. All other fees pertaining to the transaction, such as service charges and other applicable taxes will be shouldered by the Cardholder.
13. World of Hyatt members are not eligible to redeem points for this special offer.
14. In the purchase of goods and services which are on promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
15. The offer is non-transferable and is not convertible to cash or gift certificates.
16. Issues related to The Grand Kitchen transaction should be directed to and will be resolved by The Grand Kitchen of Grand Hyatt Manila.
17. EastWest makes no representation for Grand Hyatt Manila and all feedback regarding the quality of the goods and services provided should be directed to the respective merchant.
18. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
19. For any inquiry on the promo or concern on the card account, Cardholders may email cards@EastWestbanker.com.
20. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
21. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Grand Hyatt Manila shall be conclusive with the approval of DTI.
*Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-270403, Series of 2026.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
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