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Promo Mechanics

1. The EastWest Perks Promo ("Promo”) is open to all active EastWest Credit Cardholders ("Cardholder") in good credit standing*.

2. Booking period is from October 15, 2026 to October 14, 2027. Stay period is from October 15, 2026 to October 31, 2027. 

3. The Promo is not applicable during blackout dates:

  • Christmas Season: December 22, 2026 to January 3, 2027
  • Chinese New Year: February 4-8, 2027
  • Holy Week: March 21-28, 2027

4. EastWest Bank Cardholders are entitled to 35% OFF on regular villas and rooms based on Published Rates, 15% OFF on pre-booked activities including island hopping tours, diving, motorized water sports, and yacht cruise, and 10% OFF on dining with a minimum spend of Php 2,000 at participating properties of Sunlight Hotels & Resorts.

  • Sunlight Ecotourism Island Resort (SETIR)
  • Sunlight Hotel Coron
  • Sunlight Hotel Puerto Princesa

5. How to avail:

a. Cardholder must inform the Reservations Team via email / call / Viber that he/she will be availing the promo with EastWest Bank.

Sunlight Ecotourism Island Resort (SETIR)

Naglayan Island, Culion, Palawan, 5315

Reservations Team

+63 917 521 4260

reservations.setir@sunlighthotelsandresorts.com

Sunlight Hotel Coron

National Road, Barangay Tagumpay, Coron, Palawan, 5316

Reservations Team

+63 917 155 6638

reservations.sghc@sunlighthotelsandresorts.com

Sunlight Hotel Puerto Princesa

Malvar Street, Brgy. Tagumpay, Puerto Princesa City

Reservations Team

+63 917 317 6638

reservations.sghp@sunlighthotelsandresorts.com

b. Provide the following booking details to the Reservations Team: 

  • Name:
  • Mobile Number:
  • Email Address:
  • Date of Travel: 
  • Preferred Room:
  • Number of Persons:

c. Pending confirmation letter will be sent by the resort.

d Send the accomplished credit card authorization form. Sunlight Hotels and Resorts may request two (2) valid IDs along with the Credit Card Authorization Form for verification purposes.

e. Once payment has been processed, a confirmation letter will be sent to the Cardholder’s email.

f. Card used for payment must be presented upon check in at the property.

6. Dining Terms and Conditions:

  • All prices are inclusive of VAT
  • A minimum single-receipt spend of Php 2,000 per transaction is required
  • Valid for dine-in orders only
  • Exclusive to checked-in guests
  • This promo cannot be used in conjunction with other F&B promotions

7. Child policy, booking/rebooking, and cancellation terms follow standard resort policies. 

8. General Terms and Conditions for Hotel Stays: 

a. Prior reservation and prepayment upon reservation is required.

b. Rates are inclusive of 6% service charge and 12% government taxes.

c. Full payment is required 3 days after reservation date.

d. Reserved rooms will be released if payment is not completed within the specific timeframe.

e. Cancellation prior to check-in:

  • Full refund – 60 days or more prior to check-in date
  • 50% refund – 31 to 59 days prior to check-in date
  • No refund – 30 days or less prior to check-in date

f. Cancellation due to force majeure reasons:

  • No refund for cancellations due to force majeure. Free rebooking within 6 months of the original travel dates.

g. Cancellation due to health emergencies & death:

  • Full refund provided with valid documentation.

h. Cancellation due to Airline cancellations:

  • Guests will be charged for one night’s stay.
  • Alternatively, guests may rebook within 6 months from the original check-in date at no cost.
  • Guests who missed the last boat from Coron to Sunlight Ecotourism Island Resort (SETIR) can stay at Sunlight Hotel Coron (subject to availability) and the rate difference can be used as consumables at SETIR. 
  • For guests who missed the last boat transfer and choose to stay in other hotels, not Sunlight Hotel Coron, no refund will be provided.

i. Rebooking policy:

  • Rebooking is allowed 14 days prior to check-in date, subject to room availability.
  • Rebooking due to health or medical emergencies is permitted provided that the customer can present supporting documents.

j. No Show:

  • Guests will be charged 100% of the total stay.

9. All incident charges, not included in the exclusive discount/privileges, must be settled at the resort/hotel or any affiliated establishments where the charges occurred.

10. In the purchase of goods and services on promotional discount, Senior Citizens and Persons with Disability may avail of either the promotional discount or the discount provided under the Expanded Senior Citizen Act of 2010 or Magna Carta for Persons with Disability, whichever is higher.

11. The Promotion is non-transferable, non-cumulative, cannot be exchanged for cash or other products, and cannot be used in conjunction with any other discounts, promotions, other services, discounted items and fixed price items, unless otherwise stated.

12. By joining this Promo, the Cardholder confirms that he/she has read, understood and agreed to the mechanics of the Promo including, but not limited to, these terms and conditions. For any concern, inquiry on the Promo or concerns on the EastWest Credit Card account or Cardholder's eligibility, Cardholders may contact EastWest's 24-Hour Customer Hotline at (+632) 8888-1700 or e-mail cards@eastwestbanker.com.

13. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards shall apply.

14. All questions or disputes regarding the Cardholder's eligibility for the Promo shall be resolved by EastWest. In case of disputes relating to the Promo, the decision of EastWest and Sunlight Hotels & Resorts shall be reviewed and resolved in accordance with the Promo mechanics and DTI rules and regulations, without prejudice to the Cardholder's right to seek further recourse under applicable laws and regulations.

 

*Cardholders in good credit standing are those whose accounts are not delinquent, those not under investigation due to suspected fraudulent activities, those whose EastWest credit cards are not reported lost or stolen, and those who have not violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

 

Per DTI Fair Trade Permit No. FTEB-269820, Series of 2026.

For inquiries and feedback, you may chat with EastWest System Tech Assistant chatbot at www.ewlend.com/esta, call the EastWest 24-Hour Customer Service Hotline at +63288881700, or e-mail cards@eastwestbanker.com.

EastWest is regulated by the Bangko Sentral ng Pilipinas (BSP) https://www.bsp.gov.ph

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