Banking Security 101

EastWest Peso Money Market Fund

Debit/Prepaid Card Security

Your EastWest Debit, Prepaid and Credit cards are equipped with security features designed to verify your card’s authenticity during purchases and protect you from unauthorized transactions.

• EMV Chip Technology

An EMV chip is essentially a microprocessor chip embedded into a card that stores and protects cardholder information. Named after its developers (Europay, MasterCard and Visa), EMV Chip Technnology is now the globally accepted industry standard for credit card and debit card payments.


• Visa payWave

With Visa payWave, you simply tap or wave your card. Your card doesn’t leave your hand during the transaction, reducing the risk of fraud.

payWave FAQs >>

• 3D Secure

3D Secure is an extra layer of online fraud protection with the addition of password authentication during an Internet purchase. When you use your EastWest Debit, Prepaid, or Credit card to shop at 3D Secure participating websites (look for the Verified by Visa or Mastercard SecureCode logo), you need to enter a one-time password (OTP) to validate that it is you, and not an unauthorized user, making the transaction.

3D Secure FAQs >>

• Card Security Code

A card security code—also known as a card verification value (CVV), card verification code (CVC) or verification code (V-code)—is a 3- or 4- digit number usually printed next to the signature strip on the back of a debit, prepaid, or credit card. It is used to verify whether a card is in the possession of the cardholder during a transaction, usually with purchases done over-the-phone or online.


Lost/stolen card or compromised account? Immediately report the loss/theft of your EastWest Debit, Prepaid or Credit card or any problem with your cards or your accounts, including transactions you have not unauthorized, to EastWest’s 24/7 Customer Service Hotline:

Metro Manila: 888-1700
Domestic Toll-Free: 1-800-1888-8600