Features & Benefits
KrisFlyer Miles Earned on Spends
Designed specifically for travellers, our spend-to-miles conversion rate allows you to earn more miles so you can fly to your milestone destinations sooner and travel more often.
||KRISFLYER MILES EARNED
|Singapore Airlines, SilkAir, Scoot & KrisShop spend
||3 KrisFlyer miles for every Php45 spend
|International/cross-border, hotel, travel agency, airline, online & international cash advance
||3 KrisFlyer miles for every Php45 spend
|Local spend (including Quick Bills1 and Merchant Installment2)
||1 KrisFlyer mile for every Php45 spend
|Welcome bonus miles3
||3,000 KrisFlyer miles for Php100,000 accumulated retail spend within 3 months from card activation date
|Anniversary bonus miles
||5,000 KrisFlyer miles for Php100,000 accumulated retail spend within 12 months from card approval date, and within 12 months between anniversary dates thereafter
1Auto-charge facility to pay for utilities, telecommunication services, and insurance premiums.
2Miles are credited based on posting of the monthly installment amortization.
3Applicable to newly approved cards only.
Airport Lounge Access
Relax and stay connected while waiting for your flight. Your EastWest Singapore Airlines KrisFlyer Platinum Mastercard comes with free Priority Pass™ membership, inclusive of two (2) complimentary access4 shared with your accompanying guest per year. Enjoy peace and comfort in more than 1,300 airport lounges worldwide. Treat yourself to complimentary refreshments, enjoy the benefits of spa treatments and sleeping areas in some lounges. Please check the details of the lounge with your Priority Pass mobile app or visit Priority Pass website www.prioritypass.com before your visit.
Simply register and activate your membership at www.prioritypass.com/eastwestkrisflyer.
Low Foreign Currency Conversion Fee
Indulge in guilt-free shopping. Save more on your international purchases with a low foreign currency conversion fee of 1.70%.
Free Comprehensive Travel Insurance for you and your family of up to Php20 Million
Take in the breathtaking views the world has to offer without worries. You and your family are covered for up to Php20 Million with comprehensive travel accident and inconvenience insurance when international/domestic air, land, and sea travel fares are purchased using your EastWest Singapore Airlines KrisFlyer Platinum Mastercard.
Mastercard® Travel and Lifestyle Services
Wherever your travel inspiration takes you, you can enjoy greater savings and benefits in hotel reservations. Enjoy enhanced value with Lowest Hotel Rate Guarantee and Hotel Stay Guarantee when you book your stay through travel.mastercard.com.
Speak to your Lifestyle Manager, available at your convenience, by calling 1-800-8739-5245 (Globe) and 1-800-1852-0014 (PLDT) to receive personalised trip recommendations tailored to your travel style and preferences. Visit travel.mastercard.com to learn more.
Mastercard® Flight Delay Pass
Escape the stress of flight delays and turn inconveniences into opportunities to unwind and recharge. If your flight is delayed, Mastercard® Flight Delay Pass provides you with complimentary lounge passes so you and your travelling companions can relax in comfort while waiting for your flight in one of more than 1,000+ LoungeKey™ airport lounges worldwide.
Visit flightdelaypass.mastercard.com/eastwestbank to learn more.
Premium Perks and Mastercard Priceless™ Experiences
Discover exceptional experiences designed to inspire and enrich you through Mastercardâ€™s exclusive program, Priceless Cities. Experience luxury travel, top-end leisure pursuits, culinary adventures, retail finds, and rejuvenating wellness encounters in major international cities.
Visit www.priceless.com to learn more.
View the latest credit card promos.
Free Supplementary Card
Share your spending privileges with your loved ones by giving them supplementary EastWest Singapore Airlines KrisFlyer Platinum Mastercard credit cards. Whatâ€™s more, your first supplementary card will be free for life!5 You can request up to nine (9) supplementary cards. You may also assign a monthly sub-limit6 for each supplementary card to better manage your finances.
Use your EastWest Singapore Airlines KrisFlyer Platinum Mastercard anywhere in the Philippines and across the world wherever Mastercard is accepted. Thatâ€™s over 30 million establishments in over 200 countries worldwide.
Secure and Convenient Payment
Experience peace of mind with technology-enabled features that ensure your payments are secure every time you use your EastWest Singapore Airlines KrisFlyer Platinum Mastercard.
It has an EMV smart chip embedded on the card that prevents duplication of your card details when you make a transaction in physical stores and establishments.
It has 3D Secure that gives you added transaction payment authentication in online shops with the Mastercard® SecureCode logo. To complete your online purchase, you are required to enter a unique 6-digit One-Time Password (OTP) that is sent to your registered mobile number. For worry-free online shopping, always keep your mobile number updated. Call the EastWest 24-Hour Customer Service Hotline should you need to change the mobile number on record.
It has the Mastercard® contactless technology that enables quick and safe checkout experience. Just look for the universal contactless symbol on the point-of-sale terminal in establishments worldwide to enjoy the convenience of Tap & Go®.
Billings and Payments in Philippine Peso
All your purchases, whether here or abroad, are billed in Philippine Peso.
Easy Payment Terms
Choose to pay your Total Statement Balance or at least the Minimum Payment Due on your billing due date. An Interest Charge will be charged if your payment by the Payment Due Date is less than your Total Statement Balance.
High Cash Advance Limit
Get cash whenever you need it with up to 70% of your credit limit. Simply withdraw from an ATM bearing the Mastercard or Cirrus logo anywhere in the world or at any EastWest ATM using your Cash Advance Personal Identification Number (CA-PIN).
Pay for high-ticket purchases on fixed monthly installment terms at 0% interest on select items at partner establishments.
Transfer your other credit cardâ€™s balances to your EastWest Singapore Airlines KrisFlyer Platinum Mastercard and enjoy great savings and lighter monthly installment payments.
You have the option to convert your high-ticket shopping and travel expenses to installments payable in 6, 12, 18, or 24 easy payment terms at low monthly add-on interest rates.
Convert your available credit limit for the extra cash you need at low monthly add-on interest rates and easy payment installment terms.
Quick Bills Facility
Auto-charge your electric bill, phone, cable and Internet subscriptions, and even insurance premiums for convenience. Plus, you automatically earn KrisFlyer miles for your bills payment.
Enroll in the Quick Bills facility through the EastWest 24-Hour Customer Service Hotline, EastWest Online Banking, EastWest Mobile Banking, or send the completed enrollment form8 to firstname.lastname@example.org.
Automatic Enrollment to Electronic Statement of Account Facility
Safe, on-time and secure. You will automatically receive your password-protected electronic Statement of Account (e-SOA) monthly to your primary registered e-mail address on record. Conveniently view and download within five (5) banking days from your statement cut-off date. You will even be notified through SMS to make sure you donâ€™t miss it.
You can also conveniently access your e-SOA anytime, through EastWest Online and EastWest Mobile App.
Anytime, Anywhere Online Access to your EastWest Credit Card Account
View your credit card balance, download your electronic statement, update your contact details, and more, conveniently, and securely. To enroll, launch www.ewbanker.com on your browser and click on the enrollment link.
EastWest Mobile App
Check your available credit limit, rewards/rebate balance, and more. To enroll, just download the EastWest Mobile app on App Store for iOS, Google Play for Android, or AppGallery for Huawei.
For lost card report and additional services, contact EastWest through:
|24-hour Customer Service
|24-hour Lost Card Hotline
||(+632) 8888-1700 (press 3)
|Customer Service E-mail
|Customer Service Text Facility
and send to (0917) 888-1700