Other Card Features
Enjoy your purchasing power in the Philippines and around the world as your EastWest Platinum Mastercard is accepted in more than 30 million establishments, and in over 200 countries.
Smart Chip & Contactless Technology
Your card is equipped with a smart chip for better security. Plus, with the advanced contactless technology of Mastercard PayPass, you may enjoy tap-and-go convenience in paying for your purchases at any Mastercard PayPass merchant worldwide.
Learn more about Mastercard PayPass.
3D Secure Technology
EastWest makes your online transactions safer with 3D Secure. This protects against possible fraudulent use of your EastWest Platinum Mastercard in online shops that display the Verified by Mastercard SecureCode logo. Your purchases on these sites will be validated by entering a one-time password that will be sent to you via SMS to your mobile number on record.
Billings and Payments in Philippine Peso
All your purchases, whether local or international, shall be billed and paid in Philippine Pesos to allow you to keep your foreign currency intact.
Lighter Payment Terms
At every billing cycle, you can choose to pay the total statement balance, the minimum payment due (which can be as low as 5% of your total statement balance), or any amount in between. Should you opt to pay an amount less than your total statement balance, an interest charge of only 2.75% per month will be applied.
High Cash Advance Limit
Your EastWest Platinum Mastercard allows you to avail yourself of cash advances of up to 70% of your credit limit at any EastWest ATM, over-the-counter at any EastWest store nationwide or at any ATM displaying the Mastercard and Cirrus logos. Cash advances can be availed using your unique Cash Advance Personal Identification Number (CA PIN) and an interest charge will be imposed from the date of availment to the date of full settlement or payment.
Enjoy as low as 0% interest on selected items and installment tenors available from an extensive list of participating merchants.
You may also transfer balances from other credit cards and enjoy great savings and lighter monthly installment payments with the Balance Transfer Facility.
And, with the Convert-to-Installment Facility, you have the option to convert your high-ticket shopping and travel expenses to installment payable in 6, 12, 18 or 24 easy payment terms at low monthly add-on interest rates.
Enjoy instant access to cash with your EastWest Platinum Mastercard through Insta-Cash Facility. Use the proceeds for your home improvements, travel, celebrating special occasions or any of your financial needs.
*Available to qualified EastWest credit cardholders only
Quick Bills Facility
Take advantage of the most convenient way to pay for your utility and telecommunication bills, and insurance premiums with billers such as Bayantel, Globe, Meralco, Philam Life and PhilPlans, PLDT & MyDSL, Red Mobile, SKYCable/SkyBroadband/SkyVoice, Smart & Smart Bro, and Sun Cellular. Simply enroll in the Quick Bills Facility and your bills or insurance premiums will be automatically charged to your EastWest Platinum Mastercard. This means no more rushing to payment centers and waiting in long lines. Please call our 24-Hour Customer Service Hotline to enroll.
Share your spending privileges with your loved ones by giving them a Supplementary EastWest Platinum Mastercard, with annual membership fees waived perpetually. You can request up to 9 supplementary cards. You may also assign a sub-limit* for each supplementary card to better manage your finances.
*Remains the same as long as the Principal Cardholder has an available credit limit
24-Hour Customer Service
For any inquiry, request or to report a lost card, you may call the EastWest Customer Service Hotline at (02) 888-1700 and our highly-trained customer service representatives will be more than willing to assist you.
Terms and conditions for each card feature apply.
Statement of Account
Your monthly Statement of Account (SOA) may be sent to your e-mail address on record or to your billing address.
Enjoy the benefits of the electronic Statement of Account (e-SOA) Facility - it's convenient, secure and earth-friendly. Your e-SOA will be sent to your e-mail address in a password protected PDF file. With an e-SOA, you can view your SOA anytime and keep the file without the paper clutter. An SMS advisory will be sent to your mobile number on record to let you know that your e-SOA has been sent.