EastWest 1st Mastercard

EastWest 1st Mastercard

Giving you the first of many privileges.

Features & Benefits

Financial Flexibility
Enjoy the convenience of cashless shopping anytime, anywhere! Your 1st Mastercard gives you the financial ability to purchase now and pay later. There's no need to wait for your salary to shop, dine or buy anything you want and need - you can charge it all to your 1st Mastercard. Just make sure to settle your monthly bills on time to continuously enjoy this financial flexibility.

Easy Repayment Terms
You have the option to pay the Total Statement Balance, the Minimum Payment Due, or any amount in between on your Payment Due Date. Should you opt to pay an amount less than your Total Statement Balance, an Interest Charge will be applied.

EastWest Perks
EastWest offers an array of perks and privileges from shopping, dining, health & wellness, and travel & leisure partner merchants with the use of your EastWest 1st Mastercard. View the latest credit cards promos.

Global Acceptance
As you travel within the Philippines and around the world, you may use your 1st Mastercard in more than 30 million establishments, in over 200 countries wherever Mastercard is accepted.

Smart Chip Card
Your card is equipped with a smart chip for better security.

3D Secure Technology
EastWest makes your online transactions safer with 3D Secure. This protects against possible fraudulent use of your 1st Mastercard in online shops that display the Mastercard SecureCode logo. Your purchases on these sites will be validated by entering a one-time password that will be sent via SMS to your mobile number on record. As such, always keep your mobile number updated through EastWest Customer Service. Learn more.

Billings and Payments in Philippine Peso
All your purchases, whether local or international, shall be billed and paid in Philippine Peso to allow you to keep your foreign currency intact.

Merchant Installment
Enjoy as low as 0% interest on selected items and installment terms at participating merchants.

Convert-to-Installment
Have the option to convert your straight charge purchases to installment payable in 6, 12, 18 or 24 easy payment terms at low monthly add-on interest rates. Learn more.

Quick Bills Facility
Take advantage of the most convenient way to pay for your utility and telecommunication bills, and insurance premiums with billers such as Bayantel, Globe, Meralco, Philam Life, PhilPlans, PLDT & MyDSL, Red Mobile, SKYCable, SKYBroadband & SKYVoice, Smart & Smart Bro, and Sun Cellular. Simply enroll in the Quick Bills Facility and your bills or insurance premiums will be automatically charged to your 1st Mastercard. This means no more rushing to payment centers and waiting in long lines. Learn more.

Supplementary Cards
Share your spending privileges with your loved ones by giving them Supplementary 1st Mastercard credit cards. You can request for up to 9 supplementary cards. You may also assign a monthly sub-limit* for each supplementary card to better manage your finances. Apply now.

*Remains the same monthly for as long as the Principal Cardholder has an available balance.

24-Hour Customer Service
Call 8888-1700 for card inquiries, lost card advice and Convert-to-Installment or Supplementary credit card applications.

The above card features and benefits are subject to applicable terms and conditions.

Statement of Account
Your monthly Statement of Account (SOA) may be sent to your e-mail address on record or to your billing address.

Enjoy the benefits of the electronic Statement of Account (e-SOA) Facility - it's convenient, secure and earth-friendly. Your e-SOA will be sent to your primary e-mail address in a password protected PDF file. With an e-SOA, you can view your SOA anytime and keep the file without the paper clutter. An SMS advisory may be sent to your mobile number on record to let you know that your e-SOA has been sent. Learn more.

Lost Card Protection

You can report the loss of your 1st Mastercard anytime, anywhere through our 24-Hour Customer Service Hotline at 8888-1700. You will be free of any financial liability from fraudulent charges made on your 1st Mastercard from the time you reported the loss.

For billing addresses within Metro Manila, replacement cards will be delivered within 7-9 banking days from the time the card was reported lost. For addresses outside Metro Manila, replacement cards will be delivered within 9 to 12 banking days from the time the card was reported lost. A card replacement fee of Php500 shall be charged to your 1st Mastercard.

Summary of Fees and Charges

EastWest 1st Mastercard
Annual Membership Fee
Principal Card Supplementary Card
Php1,200 to be billed quarterly at Php300 Php600 to be billed quarterly at Php150
Interest Charge 2% per month or 24% effective rate annually
Late Payment Charge 8% of the Minimum Payment Due
Effective June 18, 2021: Php1,500 or the unpaid Minimum Payment Due, whichever is lower
Over Credit Limit Fee Php500 will be charged whenever the outstanding balance exceeds the prescribed credit limit within the billing period.
Returned Check Fee Php1,500 for every returned check
Retrieval Fee Php200 for the retrieval of each retail/installment and mail-order/telephone-order charge slip; Php1,250 for the retrieval of each travel and entertainment charge slip
Card Replacement Fee Php500 for every card replacement
Foreign Currency Conversion Fee Transactions made in foreign currencies/merchants or those processed by foreign acquirers shall be automatically converted to Philippine Peso at the Mastercard currency conversion rate on the day the transaction is processed, plus a Foreign Currency Conversion Fee of 2.50% which is comprised of Mastercard's Assessment Fee and EastWest's Service Fee.
Gambling and Gaming Fee A 5% service fee shall be charged on gaming/gambling transactions and/or transactions made at gaming/gambling establishments, including the placement of wagers, purchase of lottery tickets, gaming chips, as well as any other values in conjunction with any gaming or gambling activity.
Multiple Payment Fee Cardholders are allowed a maximum of three (3) payment transactions in EastWest-accredited Payment Channels posted within a statement cycle. A Php50 fee will be charged for each payment posted after the third payment transaction. Payments made in EastWest Payment Channels will not incur any charge.
Installment Processing Fee Effective June 24, 2021: A fixed processing fee will be applied for every approved Insta-Cash, Balance Transfer and Convert-to-Installment transactions. Php250 via electronic channels (ESTA or EastWest System Tech Assistant chatbot, EastWest Online and EastWest Mobile App) or Php500 via our Customer Service hotline.
Installment Pre-Termination Fee 5% of the remaining principal balance or Php500, whichever is higher, for every processed pre-termination on Merchant Installment, Balance Transfer, Insta-Cash and Convert-to-Installment
Closed Card Account Service Fee For closed card accounts which have credit balances, the cardholder shall make the appropriate arrangement with EastWest to collect the credit balance within three (3) months from the card account closing date. Otherwise, EastWest shall deduct from such credit balance a monthly service fee of Php200 to cover for administrative costs incurred by EastWest in maintaining the cardholder's account.
Minimum Payment Due Computation The Minimum Payment Due will be composed of the following: (a) 3% of your Total Statement Balance inclusive of all fees and charges and monthly installment/s, if any, but exclusive of any unbilled installment amount, and any amount in excess of your credit card limit; (b) past due amount, if any; and (c) any amount in excess of your credit card limit. The Minimum Payment Due is the sum of (a), (b) and (c); or Php200, whichever is higher.
Interest Charge Computation At every billing cycle, you have the option to pay the Total Statement Balance, the Minimum Payment Due, or any amount in between. If you do not pay the Total Statement Balance on or before the Payment Due Date as set out in your Statement of Account, an Interest Charge will be imposed. The Interest Charge in your current Statement of Account is based on the daily interest rate (monthly interest rate divided by 30) multiplied by your unpaid Total Statement Balance from your previous Statement date until the date prior to payment.
Statement of Account Printing and Delivery Fee Effective June 18, 2021: Php200 for every copy of credit card Statement of Account

View the Sample Interest Computation here.


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IMPORTANT ADVISORY
Submission of Basic
Customer Credit Data to CIC

Pursuant to RA 9510 or the Credit Information System Act, EastWest Bank is mandated to submit basic customer credit data and its succeeding updates to the Credit Information Corporation (CIC).

The information will be used by financial institutions and credit reporting agencies authorized by the CIC in evaluating the creditworthiness of prospective and existing customers.




Contact Us

Customer Service
(+632) 8888-1700

Email us
cards@eastwestbanker.com

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