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Features & Benefits
KrisFlyer Miles Earned on Spends
Designed specifically for travellers, our spend-to-miles conversion rate allows you to earn more miles so you can fly to your milestone destinations sooner and travel more often.
| Spend Category |
KrisFlyer Miles Earned |
| Singapore Airlines, SilkAir, Scoot & KrisShop spend |
3 KrisFlyer miles for every Php36 spend |
| International/cross-border, hotel, travel agency, airline, online & international cash advance |
3 KrisFlyer miles for every Php36 spend |
| Local spend (including Quick Bills1 and Merchant Installment2) |
1 KrisFlyer mile for every Php36 spend |
| Welcome bonus miles3 |
6,000 KrisFlyer miles for Php200,000 accumulated retail spend within 3 months from card activation date |
| Anniversary bonus miles |
15,000 KrisFlyer miles for Php200,000 accumulated retail spend within 12 months from card approval date, and within 12 months between anniversary dates thereafter |
1Auto-charge facility to pay for utilities, telecommunication services, and insurance premiums.
2Miles are credited based on posting of the monthly installment amortization.
3Applicable to newly approved cards.
Learn more.
Mastercard® Airport Experiences provided by LoungeKey™ (MCAE)
For your utmost pleasure, Mastercard® has partnered with LoungeKey™ to bring you a new and innovative program that helps transform your airport experience from “lost time” to “me time”.
You can choose how to make the best use of your time at the airport. Simply register your EastWest Singapore Airlines KrisFlyer World Mastercard at https://airport.mastercard.com or download the app to explore a variety of benefits such as:
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Up to four (4) complimentary access4 for you and your guest per year to over 1,000+ lounges in over 500 airports worldwide (130+ countries), regardless of your airline, frequent flyer membership, or ticket class held.
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Unique experiences and offers in dining, spa, and retail outlets.
Low Foreign Currency Conversion Fee
Indulge in guilt-free shopping. Save more on your international purchases with a low foreign currency conversion fee of only 1.70%.
Free Comprehensive Travel Insurance for you and your family of up to Php20 Million
Take in the breathtaking views the world has to offer without worries. You and your family are covered for up to Php20 Million with comprehensive travel accident and inconvenience insurance when international/domestic air, land, and sea travel fares are purchased using your EastWest Singapore Airlines KrisFlyer World Mastercard.
Learn more.
Mastercard® Travel and Lifestyle Services
Wherever your travel inspiration takes you, you can enjoy greater savings and benefits in hotel reservations. Enjoy enhanced value with Lowest Hotel Rate Guarantee and Hotel Stay Guarantee when you book your stay through travel.mastercard.com.
Speak to your Lifestyle Manager, available at your convenience, by calling 1-800-8739-5245 (Globe) and 1-800-1852-0014 (PLDT) to receive personalized trip recommendations tailored to your travel style and preferences. Visit travel.mastercard.com to learn more.
Mastercard® Flight Delay Pass
Escape the stress of flight delays and turn inconveniences into opportunities to unwind and recharge. If your flight is delayed, Mastercard® Flight Delay Pass provides you with complimentary lounge passes so you and your traveling companions can relax in comfort while waiting for your flight in one of more than 1,000+ LoungeKey™ airport lounges worldwide.
Visit flightdelaypass.mastercard.com/eastwestbank for complete details.
Premium Perks and Mastercard Priceless™ Moments
Delight in special privileges from our roster of renowned local establishments which we have exclusively chosen to match your discerning taste.
Discover exceptional experiences designed to inspire and enrich you. Through Mastercard Priceless™ Moments, experience luxury travel, top-end leisure pursuits, culinary adventures, retail finds, and rejuvenating wellness encounters in major international cities.
Visit www.priceless.com to learn more.
View the latest credit card promos.
Free Supplementary Card
Share your spending privileges with your loved ones by giving them supplementary EastWest Singapore Airlines KrisFlyer World Mastercard credit cards. What’s more, your first supplementary card will be free for life.5 You can request up to nine (9) supplementary cards. You may also assign a monthly sub-limit6 for each supplementary card to better manage your finances.
Apply now.
Global Acceptance
Use your EastWest Singapore Airlines KrisFlyer World Mastercard anywhere in the Philippines and across the world wherever Mastercard is accepted. That’s over 30 million establishments in over 200 countries worldwide.
Secure and Convenient Payment
Experience peace of mind with technology-enabled features that ensure your payments are secure every time you use your EastWest Singapore Airlines KrisFlyer World Mastercard.
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It has an EMV smart chip embedded on the card that prevents duplication of your card details when you make a transaction in physical stores and establishments.
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It has 3D Secure that gives you added transaction payment authentication in online shops with the Mastercard® SecureCode logo. To complete your online purchase, you are required to enter a unique 6-digit One-Time Password (OTP) that is sent to your registered mobile number. For worry-free online shopping, always keep your mobile number updated. Call the EastWest 24-Hour Customer Service Hotline should you need to change the mobile number on record.
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It has the Mastercard® contactless technology that enables quick and safe checkout experience. Just look for the universal contactless symbol on the point-of-sale terminal in establishments worldwide to enjoy the convenience of Tap & Go®.
Billings and Payments in Philippine Peso
All your purchases, whether here or abroad, are billed in Philippine Peso.
Easy Payment Terms
Choose to pay your Total Statement Balance or at least the Minimum Payment Due on your billing due date. An Interest Charge will be charged if your payment by the Payment Due Date is less than your Total Statement Balance.
High Cash Advance Limit
Get cash whenever you need it with up to 70% of your credit limit. Simply withdraw from an ATM bearing the Mastercard or Cirrus logo anywhere in the world or at any EastWest ATM using your Cash Advance Personal Identification Number (CA-PIN).
Merchant Installment
Pay for high-ticket purchases on fixed monthly installment terms at 0% interest on select items at partner establishments.
Balance Transfer
Transfer your other credit card’s balances to your EastWest Singapore Airlines KrisFlyer World Mastercard and enjoy great savings and lighter monthly installment payments.
Learn more.
Convert-to-Installment
You have the option to convert your shopping and travel expenses to installments payable in 6, 12, 18, or 24 easy payment terms at low monthly add-on interest rates.
Learn more.
Insta-Cash Facility7
Convert your available credit limit for the extra cash you need at low monthly add-on interest rates and easy payment installment terms.
Learn more.
Quick Bills Facility
Auto-charge your electric bill, phone, cable and Internet subscriptions, and even insurance premiums for convenience. Plus, you automatically earn KrisFlyer miles for your bills payment.
Enroll in the Quick Bills facility through the EastWest 24-Hour Customer Service Hotline, EastWest Online Banking, EastWest Mobile Banking, or send the completed enrollment form8 to cards@eastwestbanker.com.
Learn more.
Automatic Enrollment to Electronic Statement of Account Facility
Safe, on-time and secure. You will automatically receive your password-protected electronic Statement of Account (e-SOA) monthly to your primary registered e-mail address on record. Conveniently view and download within five (5) banking days from your statement cut-off date. You will even be notified through SMS to make sure you don’t miss it.
Learn more.
You can also conveniently access your e-SOA anytime, through EastWest Online and EastWest Mobile App.
Anytime, Anywhere Online Access to your EastWest Credit Card Account
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EastWest Online
View your credit card balance, download your electronic statement, update your contact details, and more, conveniently, and securely. To enroll, launch www.ewbanker.com on your browser and click on the enrollment link.
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EastWest Mobile App
Check your available credit limit, rewards/rebate balance, and more. To enroll, just download the EastWest Mobile app on App Store for iOS, Google Play for Android, or AppGallery for Huawei.
Customer Service
For lost card report and additional services, contact EastWest through:
| 24-hour Customer Service |
(+632) 8888-1700 |
| 24-hour Lost Card Hotline |
(+632) 8888-1700 (press 3) |
| Customer Service E-mail |
cards@eastwestbanker.com |
| Customer Service Text Facility |
EWBCC<space><your message>
and send to (0917) 888-1700
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Summary of Fees and Charges
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EastWest Singapore Airlines KrisFlyer World Mastercard |
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Annual Membership Fee
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| Principal Card |
Supplementary Card |
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Php5,000
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Php2,500
(FREE for life for the 1st supplementary)
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Interest Charge
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2% per month or 24% effective rate annually
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Cash Advance Service Fee and Interest Charge
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Php200 per cash advance availment; and 2% Interest Charge imposed on the cash advance amount and Cash Advance Service Fee, which shall accrue from the date of availment until full settlement or payment of the latest Total Statement Balance
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Late Payment Charge
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Php1,500 or the unpaid Minimum Payment Due, whichever is lower
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Over Credit Limit Fee
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Php500 will be charged whenever the outstanding balance exceeds the prescribed credit limit within the billing period.
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Returned Check Fee
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Php1,500 for every returned check
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Retrieval Fee
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Php200 for the retrieval of each retail/installment and mail-order/telephone-order charge slip; Php1,250 for the retrieval of each travel and entertainment charge slip
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Card Replacement Fee
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Php500 for every card replacement
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Foreign Currency Conversion Fee
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Transactions made in foreign currencies/merchants or those processed by foreign acquirers shall be automatically converted to Philippine Peso at the Mastercard currency conversion rate on the day the transaction is processed, plus a Foreign Currency Conversion Fee of 1.70% which is comprised of Mastercard's Assessment Fee and EastWest's Service Fee.
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Gambling and Gaming Fee
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A 5% service fee shall be charged on gaming/gambling transactions and/or transactions made at gaming/gambling establishments, including the placement of wagers, purchase of lottery tickets, gaming chips, as well as any other values in conjunction with any gaming or gambling activity.
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Multiple Payment Fee
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Cardholders are allowed a maximum of three (3) payment transactions in EastWest-accredited Payment Channels posted within a statement cycle. A Php50 fee will be charged for each payment posted after the third payment transaction. Payments made in EastWest Payment Channels will not incur any charge.
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Installment Processing Fee
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A fixed processing fee will be applied for every approved Insta-Cash, Balance Transfer and Convert-to-Installment transactions. Php250 via electronic channels (ESTA or EastWest System Tech Assistant chatbot, EastWest Online and EastWest Mobile App) or Php500 via our Customer Service hotline.
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Installment Pre-Termination Fee
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5% of the remaining principal balance or Php500, whichever is higher, for every processed pre-termination on Merchant Installment, Balance Transfer, Insta-Cash and Convert-to-Installment
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Minimum Payment Due Computation
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The Minimum Payment Due will be composed of the following: (a) 3% of your Total Statement Balance inclusive of all fees and charges and monthly installment/s, if any, but exclusive of any unbilled installment amount, and any amount in excess of your credit card limit; (b) past due amount, if any; and (c) any amount in excess of your credit card limit. The Minimum Payment Due is the sum of (a), (b) and (c); or Php200, whichever is higher.
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Interest Charge Computation
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At every billing cycle, you have the option to pay the Total Statement Balance, the Minimum Payment Due, or any amount in between. If you do not pay the Total Statement Balance on or before the Payment Due Date as set out in your Statement of Account, an Interest Charge will be imposed. The Interest Charge in your current Statement of Account is based on the daily interest rate (monthly interest rate divided by 30) multiplied by (a) your unpaid Total Statement Balance from your previous statement date until the date prior to payment, and (b) your cash advance amount and Cash Advance Service Fee from the date of availment until full settlement or payment of the latest Total Statement Balance.
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Statement of Account Printing and Delivery Fee
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Php200 for every additional copy of credit card Statement of Account
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View the Sample Interest Computation here.
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