Customer Service/Sales Associate (Teller)

Be one of our dedicated front liners responsible for providing exceptional customer service and efficient and accurate transaction processing. If you like dealing with people and helping maintain and expand positive relations with customers, potential customers, and co-workers, you can be a great addition to our team and jumpstart your banking career as a Customer Service or Sales Associate.

Basic qualification: College graduate–Bachelor's degree in business is preferred; with or without banking experience

Location: Will be assigned at EastWest Stores in Metro Manila or Provincial areas

Processing Associate

Join our team of driven store personnel and support bank operations. As a Processing Associate, you will be responsible for process-related solutions and assistance, including adhering to standard operating procedures and safe-keeping of documents, transactions, and records, that will enable the bank to efficiently serve customers.

Basic qualification: College graduate–bachelor's degree in business or accounting is preferred; previous experience in branch operations either as a New Accounts or Teller is an advantage

Location: Will be assigned at EastWest Stores in Metro Manila, Cebu, Davao, or Iloilo

Call Center Representatives (Inbound and Outbound)

Be part of our dynamic Customer Service Team and help provide excellent service through telecommunications systems. If you have good interpersonal skills to understand and effectively deal with customer inquiries and complaints, as well as the enthusiasm to offer various sales and marketing products and promotions, then get on board as a Call Center Representative.

Basic qualification: College graduate; previous BPO/Call Center experience is an advantage but not required

Location: Will be assigned in Makati City

Collections Associate

Helping customers meet their financial needs through our credit cards and consumer loans means being able to collect payments so we can help other customers. As a Collections Associate, you will be responsible for maintaining good customer relations while helping the bank minimize its debt losses by resolving overdue payments and improving our collection rates.

Basic qualification:College graduate, with or without banking experience

Location: Will be assigned in Mandaluyong City, Makati City, or Taguig City

Marketing Associate (Account Associate)

Join our fast-growing loans team in either Mortgage, Auto, or Corporate businesses. Build a fulfilling career working with seasoned Account Officers in acquiring new businesses, analyzing company and individual portfolios, and strategizing business retention.

Basic qualification:College graduate, preferably with a business or accounting degree

Location: Will be assigned at the EastWest Corporate Center in The Fort, Taguig City, Binondo, Caloocan, Greenhills, Isabela, Lipa, Naga, Pampanga, Bacolod, Cebu, Cagayan de Oro, Davao and General Santos

Audit Associate

EastWest's success has a lot to do with our continuous review of the effectiveness of the risk management, control, and governance processes we have in place. As an Audit Associate, you will be responsible for assisting in reviewing, evaluating, developing, and implementing an internal audit program, as well as in conducting internal audits in accordance with the agreed program and ad hoc reviews and audits as may be required.

Basic qualification:College graduate with an accounting or auditing degree; preferably a Certified Public Accountant (CPA) or holder of related certifications (i.e. CIA, CISA, etc.)

Location: Will be assigned in Makati City

Senior Sales Associate (C-Signor)

Build a rewarding career in bank sales. If you have good customer service skills to respond to customer needs and ensure a delightful banking experience, as well as the ability to communicate confidently with customers to up-sell and cross-sell the Bank's products and services, then you have a place in EastWest as a Senior Sales Associate.

Basic qualification: College graduate with an accounting or business degree; preferably with at least two years of experience in branch operations as a teller, new accounts officer, or cash custodian

Location: Will be assigned at EastWest Stores in Metro Manila or Provincial areas

Systems Analyst

Our IT system is at the heart of our banking activities. As a Systems Analyst, you will take charge of system design and development, requirements analysis, and project management. You will also develop and configure systems and software applications and supervise a team of IT developers

Basic qualification: College graduate with a degree in IT / Computer Science or Engineering; preferably with a solid background in Systems Development Life Cycle and adequate experience in programming, software development, systems analysis, design and project management

Location: Will be assigned in Makati City

Programmer

Join the ranks of our IT professionals and positively impact banking processes by providing efficient and resourceful technology solutions. As a programmer, you should be able to work proactively and independently in developing and testing codes to address project requirements and articulate issues/challenges in the system.

Basic qualification:College graduate with a degree in IT / Computer Science or Engineering; preferably with experience in programming and software development–.NET (C#, VB and ASP.NET) or Java Technologies

Location: Makati City or Taguig City

Auto Repossessor

Join our pool of collections officers and help the bank recover its assets from non-paying auto loan clients. As an Auto Repossessor, you will be responsible for locating, coordinating repossession activities, and safely recovering the vehicles of the accounts assigned to you.

Basic qualification: College graduate, degree in business or marketing is an advantage; preferably with field collections experience; must have a driver's license

Location: Will be assigned at EastWest Stores in Metro Manila or Provincial areas

Business Development Sales Officer (Sales Officer)

Build a rewarding career in business development. If you have excellent selling and negotiation skills, join us as a Sales officer and take charge of acquiring new customers, selling the Bank's products and services to existing ones, and performing marketing functions to grow our client portfolio and maintain good client relationships.

Basic qualification: College graduate, preferably with a business or marketing degree; with at least two (2) years of experience in selling bank products and services and soliciting deposits/term accounts from prospective clients; having an existing account portfolio is an advantage

Location: Will be assigned at EastWest stores in Metro Manila or Provincial areas

Special Projects Officer

The position will provide essential support and be directly involved in planning, developing, executing and evaluating a wide variety of projects under Executive Management Office and other team members to achieve project success. Make appropriate recommendations to management, stakeholders and monitors the health and successful delivery of the projects within schedule. Reporting directly to the Vice Chairman and CEO. To serve as a single point of contact for their assigned portfolio.

Basic qualification:

  • College graduate of 4year business course preferably related to business, finance, IT. MBA, Master’s degree, CFA certifications are a plus
  • Strong project management skills
  • Results-oriented
  • Analytical, critical and creative thinker with above average strong problem-solving skills
  • Able to manage multiple priorities under pressure in a fast-paced work environment
  • Ability to work effectively as a team member with high level of self-motivation to set and meet goals
  • Above average Excellent written and verbal communication skills
  • Organized and good has a keen attention to details
  • Strong interpersonal skills, relationship management and influencing skills

Location: BGC, Taguig City

Finance Officer

The position manages the monitoring of the status report for the various business plans and projects of the different Bank units. It consolidates the monthly performance package for the President, which includes a summary or dashboard for financial performance, KPI, project updates and other issues. Also, it prepares the quarterly competitor scan report vs. pre-selected peer bank and banking industry. Moreover, it acts a liaison officer and prepares documentation requirements for investors, stakeholders, rating agencies, regulatory agencies and other banking related offices.

Requirement:

  • College graduate of 4year business course preferably related to business, finance, IT. MBA, Master’s degree, CFA certifications are a plus
  • Strong working knowledge of MS Office
  • Business process know-how
  • Accounting and Macroeconomics fundamentals knowledge

Location: BGC, Taguig City

Credit Review Officer

The position is responsible for providing a thorough and independent assessment of the credit quality of the bank’s portfolio of corporate accounts and the independent evaluation of certain credit risks emanating from the risk-taking units.

Requirement:

  • College graduate of any business course
  • 3-5 years experience in Credit and/or Account Management work
  • Credit, Finance, Accounting, Economics, Presentation skills, oral and written
  • Intuitive, independent-minded, objective, attention to detail, results-driven, open-minded, flexible

Location: BGC, Taguig City

Project Manager

Develops the Project Plan.
Manages the team’s performance of project tasks. Secures acceptance & approval of deliverables from project sponsors & stakeholders. Responsible for communication, status reporting, risk management, escalation of issues that cannot be solved in the team. Makes sure the project is delivered within budget, schedule and scope.

Requirement:

  • Graduate of Business or IT course
  • 5 – 10 years of experience as Project Manager in a banking environment
  • Project Management Best Practices (PMP, PRINCE2, Method 1)
  • Good IT Background
  • Applications development (E.g. Core Banking, Treasury, Trade Finance, Trust, General Ledger)
  • Interfaces with other systems

Location: Pasong Tamo, Makati

Store Manager (Branch Head)

EastWest stores are the main distribution channels of our products and services. If you want to build a fulfilling banking career, join us as a Store Manager and take charge of your own store–steer it in the right direction and provide sound leadership to your store personnel to expand your customer base, improve profitability, and achieve your targets.

Basic qualification: College graduate; with at least three (3) years of sales and marketing experience and two (2) years as the branch head; a proven track record in sales and marketing, account solicitation, and management is an advantage

Location: Will be assigned at EastWest Stores in Metro Manila or Provincial areas

Service Manager (Service Head)

Take the lead in overall store operations. As a Service Head, you will take charge of service and operational matters at your assigned store, ensuring that the policies and guidelines on customer service and store operations are strictly followed in the day-to-day execution of work.

Basic qualification: College graduate with at least two (2) years of supervisory experience in branch operations

Location: Will be assigned at EastWest Stores in Metro Manila or Provincial areas

Business Development Sales Officer (Sales Officer)

Build a rewarding career in business development. If you have excellent selling and negotiation skills, join us as a Sales officer and take charge of acquiring new customers, selling the Bank's products and services to existing ones, and performing marketing functions to grow our client portfolio.

Basic qualification: College graduate, preferably with a business or marketing degree; with at least two (2) years of experience in selling bank products and services and soliciting deposits/term accounts from prospective clients; having an existing account portfolio is an advantage

Location: Will be assigned at EastWest stores in Metro Manila or Provincial areas

Account Officer

Establishing, building, and strengthening customer relationships are vital to the bank's success. If you have excellent interpersonal and marketing skills, join our team of account officers under our Auto, Mortgage, and Corporate Banking units. Expand our loan portfolio by generating new businesses through networking and account solicitation, and by growing existing relationships through loan recommendation, processing, and implementation.

Basic qualification: College graduate with at least three (3) years of experience as an account/sales officer; knowledge in credit and risk management is an advantage

Location: Will be assigned at EastWest Stores in Metro Manila or Provincial areas

Relationship Manager

A Relationship Manager is tasked to acquire new-to-bank clients & deepen existing client relationships for the Bank's mass affluent and emerging affluent client segment. They are expected to provide high-level professional service – from understanding clients' financial needs and goals, offering bank products suitable to the client's risk appetite, conducting portfolio reviews and rebalancing activities, to providing clients with market and investment updates.

Basic qualification: College graduate at least a Bachelor's/College degree and substantial experience in managing mass affluent and emerging affluent clients

Location: Will be assigned at one of the Wealth Centers or Hubs housed in select EastWest stores in Metro Manila or Provincial areas

Credit Officer

Be part of a critical team that ensures the quality of EastWest loan accounts. Credit officers ensure the complete and thorough evaluation of assigned accounts to identify the risks involved and ultimately determine its risk rating.

Basic qualification: College graduate with a degree in business/banking/financial services or its equivalent; with at least four (4) years of relevant working experience

Location: Will be assigned at the EastWest Corporate Center in The Fort, Taguig City

Risk Officer

Risks are inherent to the banking business. Our goal is to effectively manage risks while avoiding creating an overly risk-averse environment that inhibits business growth. If you want to build a fulfilling career in risk management, come on board as a risk officer and help implement processes, tools, and systems to continuously identify, asses, mitigate monitor, measure, and report the bank's various risks.

Basic qualification: College graduate with a degree in business/accounting/mathematics or its equivalent; preferably with experience in credit, capital, market, liquidity, and operations risk

Location: Will be assigned at the EastWest Corporate Center in The Fort, Taguig City

Business Development Sales Officer Development Program (BDSODP)

Be an EastWest Management Trainee and have a solid foundation for a successful banking career. This comprehensive program is designed to further hone and strengthen the knowledge, skills, and aptitude of high potential candidates for a Branch Sales Specialist position, which may eventually lead to a Business Development Sales Officer (BDSO) position, as well as to develop versatile BDSO who can be effective in any market/area/store.

Basic qualification: College graduate with a bachelor's degree in business or its equivalent

Location: Metro Manila and Provincial areas

Service Manager Development Program (SeMDP)

Be an EastWest Management Trainee and have a solid foundation for a successful banking career. This comprehensive training program is designed to improve the competencies of high potential candidates for a Service Manager position.

Basic qualification: College graduate with at least two (2) years of work experience, with the most recent one in banking as a New Accounts/Teller; preferably with experience and knowledge in store operations and strong customer service orientation

Location: Metro Manila and Provincial areas

Store Manager Development Program (SMDP)

Be an EastWest Management Trainee and have a solid foundation for a successful banking career. Qualified participants for this program will undergo an accelerated management training course composed of classroom trainings and immersions. By the end of the program, graduates will be an EastWest Store Manager or Branch Head.

Basic qualification: College graduate with at least three (3) years of banking experience (retail/corporate/consumer lending); preferably working as a Sales/Relationship/Account Officer and focused on operations and/or sales; willing to do field sales and marketing

Location: Metro Manila and Provincial areas


Jumpstart your career with EastWest.

Send your resume to careers@eastwestbanker.com and wait for the call from our Human Resources Team for further instructions.

Or drop by our Corporate Office at the 3/F The Beaufort, 5th Ave. cor. 23rd St. Bonifacio Global City, Taguig City.

 top