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Check Images :
Electronic Statement
1. Will my EastWest Bank eStatement look
the same as my printed statements? |
Yes. Your eStatement is a PDF version of your actual printed statement.
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2. What are the benefits of EastWest Bank
eStatements? |
- Easier maintenance of records
- No Need for cumbersome searching of printed statements and checks.
- View them anywhere you are.
- Easier storage
Just dowload, save and print your statements and negotiated checks into your PC. Reduce the number of printed monthly statements that you are
currently receiving by replacing them with a data image, making storage more convenient.
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| 3. Can I also view the images of my checks? |
Yes. Using state of the art technology, EastWest Bank provides you the capability to view the front and back scanned images of your negotiated checks. The checks are usually available for viewing a week after they clear.
To experience this, just go to your transaction history and click any check number colored blue (with scanned image already) and the check images will appear: Click on any, front or back scanned image, to enlarge image.
This convenient feature is helpful for reconciliation purposes. Only those who have Net Access will enjoy this convenience, so enroll your accounts now.
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| 4. What if I need my original checks? |
You can get your original checks via a written request addressed to your maintaining branch.
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| 5. Are check images acceptable as legal documents? |
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Yes. Sec. 7 of R.A. 8792 under the Electronic Commerce Act, states that, "an electronic document shall be the functional equivalent of a written document and is admissible as evidence in court"
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6. How long will my eStatement and check images
be available to online? |
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eStatements will be retained on a 12-months history cycle while the check images will be available for the current month plus two previous months, just like the online transaction history.
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7. Is it possible to have my statement
and check images transferred to a DVD disc? |
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Yes. This is another way of simplifying your monthly reconciliation. You may avail of this option by making a written request appropriately coursed through your maintaining branch.
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8. Can we download the Bank Statement data
in other format aside from PDF format? |
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Yes. It can be downloaded in a text file format which can be imported to a spreadsheet file or uploaded to an application for faster reconciliation.
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For more question, you may contact the branch where you opened your account.
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