East West Bank | Access Banking | East West Bank Mobile Access

Mobile Access

Enrollment
bullet Walk-in Enrollment

Activation
bullet MBS Menu
bullet MBS enrolled account

Banking Transactions
bullet Balance Inquiry
bullet Fund Transfer
bullet Over-the-Air Reload
bullet Last 3 Transaction

Mobile-Pin (m-Pin) Change
bullet Change m-PIN

Smart Money
bullet Initializing Menus
bullet Two (2) Types of Pins
bullet Activation
bullet Balance Inquiry
bullet Reload Money
bullet Reload Buddy

Rates
bullet Rates and Charges

Suspend Bank
bullet Suspend

Call Your Bank
bullet Call Us

Smart Money

Reload Buddy

	1. Go to SMART MENU select SMART Money.
	2. Select Reload Buddy, press OK.
>	3. Click on My Buddies, then press OK.
>	4. Select from list of your "buddies" (name entries), press OK.
	5. Once "Pay from" is shown on screen, press OK.
	6. From the "Pay from" list choose My Cards, then press OK.
	7. Select from list of card names, then press OK.
	8. Once "Select Amt" is shown on screen, press OK.
	9. From the "Select list", select a preset amount(300,500,1000) and press OK.
	10. You will receive a confirmation request of your transaction, press OK.
	11. Enter w-PIN, press OK.
	12. You will receive a text message confirming the amount successfully reloaded to the airtime of your recipient.

Note: You may also reload a SMART Buddy celfone that is not in your "MY BUDDIES" list by choosing OTHERS in step 3 and keying in the SMART Buddy Celfone number (63919xxxxxxx) of the person you wish to reload airtime and text credits to.

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