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Rewards Program 2008

EASTWEST BANK MASTERCARD
Rewards Program 2008

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pdf Rewards Program 2008 Redemption Form
: [ Size: 166kb - Format: pdf ]


PROMO MECHANICS

Eligibility and Participation
  1. The EastWest Bank MasterCard Rewards program is open to all EastWest Bank MasterCard cardholders. However, only the principal cardholder is eligible to redeem items.

  2. Cardholders are automatically enrolled in the Rewards program upon card approval.

  3. This Rewards Catalog is valid from June 1, 2008 to December 31, 2008. All redemption requests from this Rewards catalog must be received by EastWest Bank on or before December 31, 2008 to be considered valid.

REWARDS POINTS ACCUMULATION

  1. Cardholders earn one (1) Rewards point for every Php50 purchase using their EastWest Bank MasterCard.

  2. All purchase transactions from retail and service establishments are eligible to earn Rewards points including, but not limited to, monthly amortization of installment transactions and cash advance. Purchase transactions not eligible to earn Rewards points are, but not limited to, finance and interest charges, late payment and other authorized penalty fees and annual membership fees.

  3. Points earned by the principal and supplementary cardholders are credited to and reside in the principal cardholder‚s account as reflected in the cardholder‚s statement of account.

  4. Rewards points are neither transferable nor convertible to cash.

  5. The cardholders‚ Rewards points have no expiration date and are valid for as long as the cardholder keeps his card account active and current.

REDEMPTION AND DELIVERY

  1. To redeem, the cardholder must fax their fully accomplished and signed redemption form to 325-2377. The cardholder must have sufficient points and its card account must be active and current and not over credit limit at the time of redemption.

  2. Please allow about 15 to 25 working days for delivery of the Rewards items from the day EastWest Bank receives the cardholder's redemption form.

  3. In the event that the principal cardholder is not available to personally receive the item, an authorized recipient may receive the Rewards item upon presentation of a valid ID and authorization letter signed by the principal cardholder.

  4. In case of stock unavailability, EastWest Bank will inform the cardholder of such within 5 working days and will offer an alternate Rewards item with the corresponding new required points.

  5. For air miles, the cardholder must have an account with the airline to process transfer of miles. EastWest Bank cannot enroll a cardholder to an airline‚s mileage program. The cardholder‚s mileage account number with the airline must be indicated in the redemption form.

  6. Gift certificates are usually valid for 12 months from date of issuance of the merchant establishment and not necessarily upon redemption of the cardholder.

  7. Once the redeemed item is received and accepted by the cardholder, this cannot be cancelled or exchanged if the items are in good working condition.

  8. If the Rewards item is defective or damaged upon receipt, the cardholder can request for an exchange within 48-hours by calling EastWest Bank. You must include all its items and parts, original manufacturer’s packaging, instruction and warranty certificates. If the exchange exceeds the 48-hour limit, the warranty of the item within its warranty period with the Rewards item‚s manufacturer now stands and the cardholder should facilitate its repair or replacement as the case maybe directly with the manufacturer of the Rewards item.

GENERAL GUIDELINES

  1. If the Rewards item is defective or damaged upon receipt, the cardholder can request for an exchange within 48-hours by calling EastWest Bank. You must include all its items and parts, original manufacturer’s packaging, instruction and warranty certificates. If the exchange exceeds the 48-hour limit, the warranty of the item within its warranty period with the Rewards item‚s manufacturer now stands and the cardholder should facilitate its repair or replacement as the case maybe directly with the manufacturer of the Rewards item.

  2. By redeeming, the cardholder consents to EastWest Bank supplying information required by third party service providers.

  3. The terms and conditions governing the issuance and use of EastWest Bank MasterCard are hereby incorporated by reference and shall form an integral part hereof.

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Per DTI-NCR Permit No.2558, Series of 2008

   Rewards Program 2008 Redemption Form
        : [ Size: 166kb - Format: pdf ]

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