Click here to apply for an EastWest Dolce Vita Titanium MasterCard.
Dolce Vita Loves
Love to shop, dine or unwind? Dolce Vita Loves makes these more enjoyable with discounts, special offers and installment deals with your favorite merchants.
Click here to view the list of Dolce Vita Loves offers.
Dolce Vita Cares
Give your body the care it deserves. With Dolce Vita Cares, you can avail yourself of discounts or special privileges with our partner health, beauty and wellness merchants.
Click here to view the list of Dolce Vita Cares offers.
Pampered by Dolce Vita
Get free pampering treats only with your EastWest Dolce Vita Titanium MasterCard! Indulge in free beauty treatments upon reaching the required minimum spend. Check out the Pampering Passes included in your welcome pack for more details.
Click here to find out more about the Pampered by Dolce Vita Program.
Dolce Vita Charms
Every Php100 charged to your EastWest Dolce Vita Titanium MasterCard will earn you 1 Charm. Accumulate your Charms and redeem Charms Vouchers which you may use to purchase merchandise or exchange for gift certificates at partner merchants. You may also use your Charms to donate to charitable institutions or get Annual Membership Fee waivers.
Click here to view the Dolce Vita Charms Catalog.
As you travel within the Philippines and around the world, you may use your EastWest Dolce Vita Titanium MasterCard in more than 30 million establishments worldwide, in over 200 countries wherever MasterCard is accepted.
Smart Chip & Contactless Technology
Your card is equipped with a smart chip for better security. Plus, with the advanced contactless technology of MasterCard PayPass, you may enjoy tap-and-go convenience in paying for your purchases at any MasterCard PayPass merchant worldwide.
Click here to find out more about MasterCard PayPass.
Billings and Payments in Philippine Peso
All your purchases, whether local or international, shall be billed and paid in Philippine Peso to allow you to keep your foreign currency intact.
Easy Repayment Terms
You have the option to pay the total statement balance, the minimum payment due, or any amount in between on your payment due date. Should you opt to pay an amount less than your total statement balance, an interest charge will be applied.
Cash Advance Facility
Get cash advances of up to 50% of your credit limit at any EastWest ATM, over-the-counter at any EastWest store nationwide or at any ATM displaying the MasterCard and Cirrus logos. Cash advances can be availed using your unique Cash Advance Personal Identification Number (PIN) and an interest charge will be imposed from the date of availment to the date of full settlement or payment.
Enjoy as low as 0% interest on selected items and installment terms at participating merchants.
Transfer your other credit cards' balances to your EastWest Dolce Vita Titanium MasterCard and enjoy great savings and lighter monthly installment payments.
Click here for the Balance Transfer Facility Terms and Conditions.
Have the option to convert your high-ticket, shopping and travel expenses to installment payable in 6, 12, 18 or 24 easy payment terms at low monthly add-on interest rates.
Click here to know more about the Convert-to-Installment Facility.
Enjoy instant access to cash with your EastWest Credit Card through Insta-Cash Facility. Use the proceeds for your home improvements, travel, celebrating special occasions or any of your financial needs.
*Available to qualified EastWest Credit Cardholders only
Click here for the Insta-Cash Facility Terms and Conditions.
Quick Bills Facility
Take advantage of the most convenient way to pay for your utility and telecommunication bills, and insurance premiums with billers such as Bayantel, Digitel, Globe, Meralco, Philam Life and PhilPlans, PLDT & MyDSL, Red Mobile, SKYCable/SkyBroadband/SkyVoice, Smart & Smart Bro and Sun Cellular. Simply enroll in the Quick Bills Facility and your bills or insurance premiums will be automatically charged to your EastWest Dolce Vita Titanium MasterCard. This means no more rushing to payment centers and waiting in long lines. Please call our 24-Hour Customer Service Hotline to enroll.
Click here to know more about the Quick Bills Facility.
Share your spending privileges with your loved ones by giving them a Supplementary EastWest Dolce Vita Titanium MasterCard. You can request up to 9 supplementary cards. At your option, you may also assign a monthly sub-limit* for each supplementary card to better manage your finances.
*Remains the same monthly for as long as the Principal Cardholder has an available credit limit
Click here to apply for an EastWest Supplementary Card.
24-Hour Customer Service
Call 888-1700 or 1-800-1888-8600 Domestic Toll-Free for card inquiries, lost card advice and Balance Transfer, Convert-to-Installment, or Supplementary Credit Card applications.
The above card features and benefits are subject to applicable terms and conditions.
STATEMENT OF ACCOUNT
Your monthly Statement of Account (SOA) may be sent to your e-mail address on record or to your billing address.
Enjoy the benefits of the electronic Statement of Account (e-SOA) Facility – it’s convenient, secure and earth-friendly. Your e-SOA will be sent to your e-mail address in a password protected PDF file. With an e-SOA, you can view your SOA anytime and keep the file without the paper clutter. An SMS advisory will be sent to your mobile number on record to let you know that your e-SOA has been sent.
Click here to know more about EastWest Credit Cards’ e-SOA Facility.
LOST CARD PROTECTION
You can report the loss of your EastWest Dolce Vita Titanium MasterCard anytime, anywhere through our 24-Hour Customer Service Hotline at 888-1700 or 1-800-1888-8600 Domestic Toll-Free which you can call collect. In the U.S., you may also call our Toll-Free Hotline at 1-866-828-6296. You will be free of any financial liability from fraudulent charges made on your EastWest Dolce Vita Titanium MasterCard from the time you reported the loss.
For billing addresses within Metro Manila, replacement cards will be released for delivery within 3 banking days from the time the card was reported lost. While for addresses outside Metro Manila, replacement cards will be released for delivery within 7 banking days from the time the card was reported lost. A card replacement & fee of Php400 shall be charged to your EastWest Dolce Vita Titanium MasterCard.
Effective October 15, 2015, Cash Advance Service Fee will be 3% of the cash advance amount or Php600, whichever is higher. Applicable interest charge shall also be imposed on the cash advance amount, accruing from the date of availment until full settlement or payment.
|EastWest Dolce Vita Titanium MasterCard
Annual Membership Fee*
*For existing Dolce Vita MasterCard
Cardholders, Annual Membership Fee is
P1,400 for Principal Card and P800 for
3.50% per month, computed based on average daily balance (or 42% effective rate annually)
|Cash Advance Service
Fee & Interest Charge
1% of the cash advance amount or Php500, whichever is higher; and 3.50% interest charge imposed on the cash advance amount, which shall accrue from the date of availment until full settlement or payment
A fee of P500 will be charged for cash advance transactions availed over-the-counter at EastWest stores in addition to the Cash Advance Service Fee and applicable interest charge. The proceeds of the over-the-counter cash advance transaction shall be net of the Over-the-Counter Fee.
|Late Payment Charge
||7.50% of the minimum payment due or Php500, whichever is higher
|Over Credit Limit Fee
||Php500 will be charged whenever the outstanding balance exceeds the prescribed credit limit within the billing period.
|Returned Check Fee
||Php1,000 for every returned check
Php200 for the retrieval of each retail/installment and mail-order/telephone-order charge slip; Php1,250 for the retrieval of each travel and entertainment charge slip
|P400 for every card replacement
Transactions made in foreign currencies/merchants or those processed by foreign acquirers shall be automatically converted to Philippine Peso at the MasterCard currency conversion rate on the day the transaction is processed, plus a Foreign Currency Conversion Fee of 2.50% which is comprised of the MasterCard Assessment Fee and EastWest Service Fee.
|Gambling and Gaming Fee
A 5% service fee shall be charged on gaming/gambling transactions and/or transactions made at gaming/gambling establishments, including the placement of wagers, purchase of lottery tickets or other values in conjunction with any gaming or gambling activities.
|Multiple Payment Fee
Cardholders are allowed a maximum of three (3) payment transactions in EastWest Accredited Payment Channels within a statement cycle. A Php50 fee will be charged for each EastWest Credit Card payment made after the 3rd payment transaction. Payments made in EastWest Payment Channels will not incur any charges.
|5% of the remaining principal balance or Php500, whichever is higher
|Closed Card Account
For Closed Card Accounts which have credit balances, the cardholder shall make the appropriate arrangement with EastWest to collect the credit balance within three (3) months from the date when the Card Account is closed. Otherwise, EastWest shall deduct from such credit balance a monthly service fee of Php200 to cover for administrative costs incurred by EastWest in maintaining the cardholder's account.
Your Statement of Account shall show your Minimum Payment Due composed of the following: (a) past due amount; (b) 4% of your total statement balance inclusive of all fees and charges and monthly installment/s, if any, but exclusive of any unbilled installment amount; and (c) any amount in excess of your credit limit. The Minimum Payment Due is the sum of (a), (b) and (c); or Php200, whichever is higher.
At every billing cycle, you have the option to pay the total statement balance, the minimum payment due, or any amount in between. An Interest Charge will be imposed should you choose not to pay the Total Statement Balance on or before the payment due date as set out in your Statement of Account. The Interest Charge is based on your Average Daily Balance (ADB) computed from transaction date for cash advance, credits/payments and retail transactions/monthly installments/fees until the next cycle cut-off. Any Interest Charge due but unpaid shall form part of the principal balance and will continue to earn Interest Charges.