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EastWest is regulated by the Bangko Sentral ng Pilipinas. For inquiries or complaints, you may call EastWest's 24-Hour Customer Service at (02) 888-1700 or 1-800-1888-8600 Domestic Toll-Free or e-mail firstname.lastname@example.org. Similarly, you may also contact the BSP Financial Consumer Protection Department at (02) 708-7087.
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